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More Wirefly Customer Service Reviews

"Wirefly was user-friendly and the bargains were excellent. I heard about your web site on the Today show and I would definetly recommend to my friends. The shipping and processing time were awesome. Thank you."

"[Wirefly] customer service was the best that I have experienced on any purchase that I had ever made online or off. Keep up the good work. Thanks again for your fantastic service that I was given."

"Everything was so easy to do. The ordering, the processing and the shipment arrived promptly. I will recommend [Wirefly.com] to others. Thank you."

"I liked the way my phone call was handled and how easy to place the order was with the customer service personnel. You guys are awesome!"

"The whole experience was great. Prices were fantastic, all the emails kept me informed every step of the way, and delivery was prompt. Thank you!"

"I really appreciated the way [Wirefly.com] provided very specific details of what I was purchasing and the speedy delivery. The practically free top-of-the-line Motorola phone helped a lot too."

"The entire purchasing experience was excellent. Thank you kindly for taking the worry out of my on-line purchase."

"While I am usually skeptical about ordering items online, [Wirefly's] service, products offered and delivery were excellent. Better than going to the store. I have already recommended you to a coworker."

"From the 1st time I found your website to the order being delivered to my doorstep, I found the whole process very easy and uncomplicated. I look forward to doing business with you folks in the future and will mention you to others when appropriate. Thanks again and hope your business continues to grow."

"The phone came all setup, my phone number entered, sim card installed, already activated. Very professional. The price was unbeatable."

"[Wirefly] found me a phone that I can afford and I really didn't think I could get one because of my credit.I've already told my friends and family about you guys so you will be hearing from them soon.Thanks alot"

"It was all good. Ordering the phones was easy. Tracking the delivery was simple. And the phones got here when promised. I was very pleased."

"I wasn't too sure about putting my personal info over the net. but your system protected my ID. I like the fact that it only took a few minutes to process my info., and your sales reps, always new where my order was and took care of the billing process quickly."

"Got my order processed and to me very quickly. Kept in contact via e-mail and charged me what you said you would."

"It was very refreshing to deal with a company that was accurate and straight to the point! Thank you very much!"

"[Wirefly.com] let me know every step of the process and the delivery was so fast. You were recommended to me by another customer! Keep up the good work!

"Everything was delivered on time, exactly as promised. There were no mis-steps. My phone numbers were correctly ported to my new phones ahead of schedule. This company clearly knows what is doing. To top it off, the prices were comparable to the best I could find in three days of searching the Internet. This was a very satisfying transaction.

"The quicknes of the order processing was awesome; I couldn't believe how fast everything took place!"

"the whole experience was great! it was so easy to purchase my phone, and I couldn't believe how quickly it arrived at my house! I loved it! Thank you!"

"Great value, fast service, and well organized packing. I really liked that the rebate forms were included in the purchase."

"[Wirefly] Provided Me With Excellent Customer Service. This is something that is hard to find. Thanks, Mike"

"Ordering was fast and easy and didn't take a lot of unnecessary steps that many others require. The product arrived quickly and as promised"

"This was a very easy purchase to arrange. We were very impressed with the selection, pricing, ease of ordering, fast processing and shipment, and email updates, providing a sense that our needs were being anticipated."

"The purchasing was a painless experience, unlike going to the stores and being totally confused."

"[Wirefly.com] did everything in a fast pace. That’s what I like about your company. And also the customer service was excellent. Just keep doing what you are doing…"

"Very Impressed with all aspects of transaction. Went through the purchase on a Friday afternoon, and received the order on SATURDAY!!"

"you were quick to process my order, delivery was sooner than I had expected. Good job to all."

"Everything was just great.I have already told several people how good your service was and I will use [Wirefly.com] the next time I need to replace/upgrade these phones. Thank you for your outstanding service."

"gave me a great deal and you had good promotions could not beat that at any store!!! thanx a lot !!!"

"I went to [cell phone company] store first. They 'raised the bars' of difficulty in making purchase--cancel old service, pay more for phone than any other provider, unwillingness to listen to my questions. I walked out... You made it very easy for a busy professional to make purchase at a very good price! It’s the way it ought to be..."

"very quick process from order to reciept...phone was set up and ready to use..amazing..."

"I was pleased with the your company's iniative in completing may order. I feel that you really value your customers. Good job!"

"I had a very good experience dealing with [Wirefly]. I got what I wanted with no problems at all. There were no salesmen trying to talk me into something I didn't want or need. And I got my order quickly. Thank You so much."

"I like how quickly I recieved the phone with out extra charges, and the directions in the whole process were easily understood since I am new to shoping on the internet"

"The sales associate I spoke with was very helpful, courteous, and patient. She made sure to answer all of my questions and make sure I understood everything, especially since this was my first cellular phone purchase."

"Lightning fast service; offered a better deal than just going through T-Mobile alone; great place to compare the various plans, phones, & options. keep doing what you're doing...."

"Being able to track my order at any time of the day was wonderful and it gave me peace of mind in knowing that I was going to receive my order in a timly manner. I was very pleased with that."

"I called for help and was assisted by an extraoridinarily knowledgable and helpful young lady. Everything was handled professionaly and with courtesy."

"You were fast to respond to my order. And that is a plus with me. I would recommend you to all of my friends if they would ever need a mobile phone. Thanks for your time and effort. You are Perfect with a capital P. Very satified customer."

"I feel the entire experience was great as with the speed of checking the status of the order on line, the arrival of the mobile phone, wonderful customer service on the phone."

"I liked the process of not having to go to a store and wait to be helped and the prompt service of receiving the new phone, Your service is great I will be looking to purchase from you again"

"everything you said you were going to do was done and in a timley fashion. thanks"

"You answered questions politely and precisely about the product and your service. I was quite satisfied with the experience and cannot think of any improvement needed."

"Everything was great. The options available were very clear and made it easy to make my decision. I received exactly what I ordered and was delivered exactly when promised. I have told several friends about [Wirefly.com] and hope you will see future business from them."

"The reason I bought from you was price. You had the phone I wanted for free, where other sites had similar phones but I had to use a mail in rebate. However, once I bought, I was impressed with the speed at which I got my phones."

"Your team was very nice and always willing to answer all my questions. You all were the best!"

"The best was how fast my phone was sent to my home. That was very important to me. Keep doing what you are doing and do not change your kindness to people. Thank you very much."

"The whole process was great! I especially appreciated the ease of porting my existing phone number over to the new service carrier."

"[Wirefly] had the best deals. I bought the Motorola I850. I went to the official Nextel site, and they didn't even come close to what you guys were offering."

"Being that I worked as a customer service rep for [cell phone company], I understand the difficulty in completing an order due to missing information. I spoke with [your customer service representative], who demonstrated courtesy and professionalism with my order, and my location requirements. GREAT JOB guys!!!"

"[The customer service representative] was very helpful, friendly and informative. She is why I decided to go with your company. Thank you for excellent customer service."

"You made excellent rebates and savings available to me and had exceptional customer service when calling with questions about my order and making changes to the order"

"Wirefly made the purchase very easy without having to listen to a salesperson."

"The whole experience was a joy. Thank you very much."

"[Wirefly.com] found me a better plan for a lower price than I have ever been offered. Activating my phone was an only dial away and every thing was done in a very short time"

"All around customer service was wonderful Thank you"

"Everything went smoothly...I got what I was promised, when I was promised. [Wirefly] should advertise more. You’re a great secret!"

"the process was very fast and the communication was clear. the transfer of my existing phone number was also very fast. i am very please with the transaction."

"Your customer care and follow up was perfect. I can’t think of anything else you could have done better!"

"Everything was perfect...Thank you so much. I have told so many people about Wirefly and I hope they respond like i did. Thank you again..."

"I like the ease of selection and speed of processing and delivery. I also like that [Wirefly] furnished the phone number immediately. A sheer joy!"

"Customer service rep was wonderful & very knowledgeable!"

"The customer service rep on the phone was very friendly and made the purchase a pleasant experience. Great service."

"It was an excellent online deal. You delivered it just in time for my vacation. Everything exceeded way beyond my satisfaction. The clear communication via tracking number was a plus and the ability to purchase online made it Very convenient. Everything was done with great ease! Very satisfied. It was a great experience A+++++"

"Excellent customer service, helped in allowing me to choose the combination of phones i need for family plan."

"I like everything u guys did, the track of my order and the speed my order came, it was great."

"I liked the fact that I didn't have to activate my T-Mobile phone, it was already activated."

"[Wirefly's] communication was impressive. Stay the way you are."

"I appreciated the promptness of the order and delivery and the convenience of having someone i could go thru and get it online without going to a cell phone store... The person who i went thru was very courteous and i will send people her way to get their cell phones..."

"My salesman Frank was a joy to work with--very knowledgeable, jovial and patient."

"You explicitly informed me of what the process was, what I should expect, and when. Service was fantastic! Given this was my first experience, and it was excellent, I have no recommendations! Thanks again for a painless online purchasing experience. I won't hesitate to use Wirefly in the future."

"I have never ordered merchandise over the internet and received such quick, accurate, and complete service before, this is a first."

"I received the package the very next day and didn't even pay extra for the expedited shipping! Very nice! Thank you!"

"The processing of the order was very fast and my shipment was mailed out without delay. My purchase experience was perfect I have no complaints and if I had to do it again I wouldn't change a thing"

"Price and ease of purchase. Didn't have to deal with pushy sales people. Very convenient and great service!"

"you gave me what i wanted in a very speedy fashion. the people were very pleasant and helpful to all my questions. i really had a good experience. this was the second time i've used Wirefly for purchasing a cell phone and i would do it again."

"everything was handled very quickly and professionally. I was amazed at the quickness of the process. I have recommended Wirefly to several friends."

"you have a great web site which was easy for me to see what i wanted. and the customer service is fast. delivery was excellent."

"The whole process from getting approved to receiving the phones was unbelievably quick. Continue doing what you're doing!"

"Well would like to thank u people i am very satisfied with my purchase it was fast , easy, and u guys were very helpful answering all my questions and i will talk to my friends and family about this web site. Thank You, Joel"

"You took the time to look over everything quickly and thouroughly. And I appreciate how fast my order was shipped to me."

"gave a great discount I could not get locally!"

"I got a better plan, phone, and rate than that of my local store! Thanks!!!"

"The delivery time was the best and extremely quick."

"Awesome customer service. Ms. Brown was outstanding."

"I rarely do surveys. This time I did, because I am so impressed by your pricing and all aspects of your ordering and delivery services."

"you delivered what you advertised.........rare these days."

"Everything was user-friendly, simple and quick. I had my phone in two days, already activated and ready to go."

"Everything was perfect.I purchased my first phone also from [Wirefly.com]. Happy to be your customer!!!"

"Communication with you guys was very clear. I really appreciated that."

"The best thing you did for me is treat me as a very important person and made the whole process of this experience wonderful. I will certainly pass the word on to others as to my experience and satisfaction and let the judge for themselves as to your customer service. Thank you and keep up the excellent work."

"everything was in perfect order. shipment was received even earlier than expected."

"Quick and easy! One stop for all of my needs. Also, with your site, I was able to view all offers in my area and select the one that I felt was best for my needs! All together a very satisfied customer!!"

"hi speed in which you processed my order and sent the phone was wonderful!"

"PROMPT ANSWER TO ALL QUESTIONS AND FAST DELIVERY SERVICE. YOU GET 5 STARS FROM ME."

"Kept me informed when my order was shipped and let me know how to track it. Thank you for your speedy turn around. Don’t change anything!"

"Great deal, Great phone, Great service!!"

"The approval process was extremely quick. I couldn't believe I had a working phone within three days of the order. I think your service is wonderful and I will recommend it to everyone."

"Just keep doing what you are doing. I cannot see anything that can be improved upon"

"Very easy process and prompt shipping and detailed help about order right to the end"

"Communicated well. Good follow up emails. Packing information once I got my phone were very easy to follow. Set up my phone in no time. Thank you this was a very pleasant experience."

"Very timely efficient courteous customer service provided during this transaction. Great product too! Thank you."

"Best deal I found on the internet. My phone was shipped to me faster than I expected. Very satisfied with your service!"

"Customer service on the phone was outstanding. All my questions were answered and the CSR made sure the deal was going to work for me. Very positive experience."

"Everything was explained well and i recieved exactly what i expected."

"Your sales associates were friendly, had good knowledge of product, and offered alternate suggestions for better offers. I am very satisfied."

"The ordering process was easy and the representative I spoke with was very pleasant and helpful."

"The purchase was shipped quickly and arrived exactly when [Wirefly] said it would be. Also, the whole process was simple and easy to execute."

"Great communication. Fast processing and the order was shipped to me within two days of being approved. Was awesome never gotten service like this before."

"Totally fulfilled all of my purchase experience fantasies since I was a cell phone virgin. Was it as good for you as it was for me? Seriously, you did a great job of explaining, both the product and the service, I am satisfied very much so."

"Your customer service in sales help and understanding was tremendous. The woman helping me process my order by phone was extremely wonderful! Her people skills are outstanding. Do me a favor and thank her again for me."

"You all are wonderful!!! I work long hours and am not able to take off and just run out and shop and you all made it very convenient for me!!! Thanks again!!!!"

"the information online was clear and concise. the telephone rep was friendly and informative."

"[Wirefly] service was great! This is the fifth time I ordered from your company and everything was great. It helps to know whether or not you are qualified the very day you place an order. you're great on that."

"It was all good. Ordering the phones was easy. Tracking the delivery was simple. And the phones got here when promised. I was very pleased."

"The first person I spoke with was very knowledgible and helpful. She made sure I understood everything regarding my rebate and purchase."

"the ease of shopping, the quick shipping. It was all good!!!"

"You Kept up on the emails very promptly-I am very busy and you made the whole experience very quick and easy, thank you..."

"Everything was excellent. My e-mails were answered quickly, the product was shipped and received in a timely fashion, and overall I was very comfortable with your service."

"I received my phone the next day, after ordering in the afternoon."

"I was very impressed with the processing speed of my application. You shipped out the phones in a record time and when I received them, they were activated and in function. Over all your services are very impressive. Our special thanks to entire Wirely team for making my family’s buying experience pleasant and cool."

"The speed of taking care of the order and delivery was amazing. I got my new phone and the number was carried over with no problem."

"The whole process was easy. From the time I ordered the product till it arrived, I was kept informed of the status."

"You notified me almost immediately that my order had been accepted and what my new phone number would be -- that was grrrrrrrreat! I didn't have to sit and wonder if I was going to be accepted and I didn't have to go out shopping to find a new phone and service provider."

"Everything! This has been such an easy process. I have recommended you to everyone I know. I am so excited and happy that I found such a great website and such a great deal. Thanks So Much"

"You kept me informed during the entire process. Your on-line application was user friendly and buying from you was so much better than waiting in line at the store. Great job!"

"I really appreciated the speed of service. [Wirefly] representatives went above and beyond to explain all aspects of my order from start to finish."

"I recommend you to everyone who wants to get a cell phone or change his or her wireless service. This is my second time purchasing a phone and plan from Wirefly. Keep up the good work!"

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