s
s
"[Wirefly] just surpassed my expectations on Customer Care. The Computer makes everything so impersonal now, but I just felt like if there was someone with me, in person, all the time."
"Excellent prices, rebates. Super fast order processing and shipping. And fast free shipping a definite bonus."
"The customer service agent was extremely helpful in helping me find the product I wanted. I had been unable to access the internet for several days since the hurricanes and she found the offer I had seen online several days before. Thanks to whoever the kind lady was. Everything you did was greater than the expectations I had for ordering this type of product through these means."
"[Wirefly] kept tracking the information regarding my phone and let me know what the status was. I really appreciate all of your assistance any help even when I was upset at one point. You have always been professional. I look forward to ordering from you again in the near future. Thank you"
"Quick shipping of excellent phone product - and great rebate deal!"
"[Wirefly] customer service is great and excellent; they treat every customer the right way."
"You let me shop and compare phones, choose what was best for me, showed me variety of carriers to choose from. Then gave me all kinds of information about the phone. I just love you!"
"Your price offer is excellent & the sales agent who attended to my needs is outstanding. The expected delivery time given to me was absolutely right. Everything is outstanding"
"Other online offers had cheap phones, while only [Wirefly] had a phone I would actually want."
"This is the second time I have purchased thru Wirefly and I have had excellent customer service both times Thank you Wirefly."
"Everything you did about the purchase was great. The customer service lady was very helpful and answered all my questions"
"I have never enjoyed such thorough follow up and follow through. It was a very satisfying experience."
"[Wirefly] has good promotions, timely email alerts, online order status updates. Really liked shopping @ Wirefly and I'll surely recommend you to all."
"I contacted your customer service department and received the most efficient assistance...Thanks. You have One happy customer. Keep up the GOOD WORK!!"
"[Wirefly] kept me informed of each step of the process. Excellent service even though I didn't talk to anyone live. That is a very hard thing to accomplish."
"Excellent customer service...knowledgeable, courteous and friendly representatives. A welcome change!"
The overall purchase process was excellent. Very well documented and the fine print was not hidden."
"Your communication during the entire process was very refreshing. Everything went as it should, which seems to be the exception as opposed to the rule these days. Great job!"
"The Customer Service Rep I spoke to was the best. Very informative and very eager to please. Loved talking to her."
"You have provided excellent customer service and have given me the reasons to recommend others to shop with wirefly.com.... you present and provide an award winning customer service."
"I have been very impressed with your service and have since spoken of your service to numerous friends."
"The customer service person, Amy, was incredibly helpful, professional, and considerate. She had a great attitude and answered all questions cheerfully."
"I shopped with you all once before and thought that the service was excellent, nice and speedy, so keep up the good work"
"Very good customer service and people with great personalities."
"You kept me up to date on the exact status of my order. Actually my phone was delivered a day early and was ready to use as soon as I took it out of the box. I have never had this type of service with anything that I ordered online. I would not change a thing"
"I went to a Cingular store in my town and they had none of the cost savings/rebates that [Wirefly] made available on the net."
"Perfect customer service! Already referred over 9 other clients for you!"
"[Wirefly was] better than I ever expected. It was easy to order and customer relations were outstanding. In a heart beat, I would use and recommend your service."
"I was very impressed with the professionalism of your company. This was my first experience buying off the internet and because it was so professional and errorless I will most likely buy again. Thank you"
"This is the second phone I have purchased through [Wirefly]. I am so happy with how well run your business is. I plan on being a lifetime customer. I will never use another source for my cellular needs."
"The entire purchase was extremely fast and your customer service is top notch!"
"Nobody is perfect - you are darn close though. I had to send the first phone back and you made that easy. You made everything good. Other businesses and the government should take a lesson from you."
"The customer service representative made sure our needs were being met as far as getting the right plan and phone for our families needs."
"The customer service representative walked me through the process, so I knew what to expect. Also, he helped me understand how I could go about getting a third phone, once I had completed the purchase of the two Razrs I acquired through the special offer."
"Your customer service sales person was very helpful and very friendly. I could only say good things about my experience with your company. Thank you very much."
"[Wirefly] was very prompt and courteous-----I work in customer service and this was very ideal for great business. Thank you so much for making it easy and simple."
"Your customer service was excellent in helping me with my questions and concerns about my billing and technical questions."
"You gave me the best deal I could find anywhere! Thanks!"
"Liked having all carries on one site to compare... whereismyorder.com was great, big help. Keep up the great work...will tell friends to use...sure beats the stores at the mall!!!"
"I found your service to be A+."
"Excellent customer service rep while making the purchase. Fast response time when making inquiries, almost instantaneously. Great Experience...won't hesitate to do it again. Sincerely, One Extremely Satisfied Customer"
"[Wirefly] coordinated with the cellular company to provide me with a plan, instead of me having to contact each specific retail outlet. The ease of tracking/ shipping was also good."
"Good promotions, timely email alerts, online order status updates.... EVERYTHING :) Really liked shopping @ Wirefly and I'll surely recommend you to all."
"From the initial purchase, to product delivery. . .everything was OUTSTANDING."
"Best customer care and guidance I've ever experienced with any type of service including the follow up courtesy call!"
"Your company was great! Talk about FAST service! I am very pleased and positive my company and personal business will go through you for all our wireless needs. THANK YOU!!!!!!!!!!!!!"
"It was very easy to talk to your service representative Shantea. She was very helpful and courteous. My order was here in 3 days very impressive. thank you"
"The sales representative who took my order is excellent. She was very knowledgeable, efficient and above all left me feeling that your company really cares about the customers. This customer service employee is an asset."
"I did not have stand at a counter waiting to be waited on while an overworked sales clerk tried to accommodate a lot of other customers. I did not have to deal with anyone either."
"The thing that I liked best about Wirefly is when I was turned down from one carrier, Wirefly was able to find me another carrier. I really do appreciate all the help you have provided."
"Your company has gotten me approved with a major cell phone company to where local vendors and the actual company site wanted to make me put down $500.00. Thank you for giving me this chance to have a cell phone one again"
"Every customer service representative was over-the-top helpful - I felt like a celebrity. Great service w/all your salespeople!"
"Phone support that helped this 60 year old technophobe smile!"
"Very easy shopping experience. Beats standing in line at the local Cingular store!"
"You set a standard for others in the same business. Keep on going this way."
"Wirefly offered the absolutely best deal on the phone and accessories. It could not be matched in any retail store. (we have purchased phones from you each of the last 4 years)"
"Very good web description of products and services, very easy to order online, clear instructions for activation, porting of phone number, quick delivery and security (requirement of signature for package). Easy to understand rebate info."
"Next time, Wirefly will be my 1st choice when I need something else. You are the best in this business."
"It was all so easy. When I received my phones, all the information was there and I had no trouble following the instructions. Thanks for a great on-line experience. I was unsure of purchasing phones online, but now I am glad I did and will do it again AND tell all my friends about your service."
"Within 24 hours of placing my order, my phone arrived. Now that's service!"
"I only buy my cell phones through Wirefly. This is the only company I can trust with my purchase. The specials that you offer can not be beat by any other company. As always thank you."
"Your customer service is excellent. The representatives are very polite and they helped me the best way they could."
"I had a question that couldn't be answered online and called the customer service number. The representative was very helpful and friendly. I appreciated the help and the information. This was my first time buying a cellphone online but it won't be my last! Thank You!"
"I was absolutely overwhelmed at the speed of porting my existing phone numbers to my new phones, the day I received them they were ready and able to use. Thank you VERY much, you do an excellent job."
"Customer service was very good. The operator was very nice and was able to answer all my questions with no problems. The ordering process was very smooth and quick."
"Customer service rep 'Rose' was VERY friendly, took time to answer my questions, and was open and honest about everything. Thanks!"
"Very fast and nice service. Very good communication about my wireless phone. Really excellent customer service, congratulations!"
"Everything was excellent. At first the deal seemed too good to be true, but you proved it was real, and your [customer] service is world-class."
"From start to finish, a very smooth transaction. My part was effortless. Your team did an excellent job of providing outstanding service and communication."
"Excellent customer service...knowledgeable, courteous and friendly representatives. A welcome change! Quick response to my order inquiry. Delivered product and service exactly as described"
Orders for products and services are fulfilled by InPhonic, an authorized agent for the featured carrier above.
